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A friend lost a deposit to a tent supplier who never showed up. What should I make sure is in writing before I pay?

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At minimum: the service and quantities, the date, set-up and service times, the venue, the total price, the deposit and balance dates, and what happens if either side cancels or changes the date. Pay in stages, keep every payment confirmation, and never share your M-Pesa PIN or codes. On Papohapo, agreements are reviewed and signed by both sides on the platform, and payments are tracked against them.

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