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Free to join How Papohapo works for service providers

Win more events. Run every booking in one place.

Papohapo puts your business in front of event organisers across Kenya. Find requests that match your services, send written quotes, sign agreements online and follow every payment, all from your own Provider Centre.

  • Free to join and quote
  • Commission only when you win
  • Agreements and payments tracked

Already a provider? Sign in to your Provider Centre

Papohapo Provider Centre showing new requests that match the provider's services, quotes sent, jobs won, money paid and items that need attention
New request matches youCatering · 300 guests · Mombasa
Your quote was shortlistedThe organiser is reviewing
Agreement signedDeposit due 30 Sep
From sign-up to paid, in one workspaceEvery request, quote, agreement and payment in your Provider Centre.
  1. Profile
  2. Verify
  3. Find
  4. Read
  5. Quote
  6. Selected
  7. Sign
  8. Get paid
  9. Grow

Your business, in one place

Meet your Provider Centre

One dashboard that shows the requests waiting for you, the quotes you've sent, the jobs you've won and the money on its way, plus what needs your attention today.

Provider Centre: new requests, quotes sent, jobs won, paid to you, needs your attention, business profile and sales pipeline
  1. 1
    Find open requestsJump straight to work you can quote.
  2. 2
    New requests for youOpen requests in your service categories.
  3. 3
    Quotes sentEvery quote and where it stands.
  4. 4
    Jobs wonSigned agreements and upcoming jobs.
  5. 5
    Paid to youMoney received and still due.
  6. 6
    Needs your attentionAgreements to sign, commission to settle, profile gaps.
  7. 7
    Business profileHow complete your storefront is.
  8. 8
    Sales pipelineOpen, quoted, shortlisted, selected, won.
  9. 9
    Service packagesReady-priced offers organisers can book.

How it works

From first request to final payment

Here's exactly what happens on Papohapo, step by step, with the real screens you'll use.

01Set up your business profile

Build a profile that sells for you

Add your logo, business summary, the services you offer and the counties you cover, then upload photos of your work and your booking terms. A checklist shows what's missing so your profile keeps getting stronger.

  • Services
  • Areas served
  • Portfolio
  • Video
  • Policies
  • Team
Business profile editor with completeness ring, verification status and a setup checklist
02Get verified

Earn the Papohapo Verified badge

Submit your verification documents from your profile and our team reviews them. The badge shows on your profile and packages, and lets organisers filter for verified providers. You can quote before you're verified; organisers see your current status on your profile.

How verification works

Verification levels

  1. Level 1 · Papohapo VerifiedID with a matching selfie, verified mobile number, M-Pesa name match and KRA PIN.
  2. Level 2 · Verified BusinessRegistration certificate, CR12 for companies, business KRA PIN and a current business permit.
  3. Level 2 · Verified ProfessionalFor individuals without a registered business: referees, portfolio, online presence and a video call.
  4. Level 3 · Papohapo TrustedEarned on Papohapo through completed agreements, strong ratings and time on the platform.
InsuredTax compliantLicensedVAT registered
03Find requests

See open requests that match your services

The Open Requests board lists every published request, with the ones that match your service categories first. Filter by what you haven't quoted yet or what closes this week, and see how many days are left on each.

  • Matches your services
  • Closing this week
  • Not quoted yet
Request alerts: when a new request matches your service categories and the counties you cover, we email you the details and a link to quote. Requests for your packages and organiser invitations come straight to you too.
Open requests board with matching requests first, filters and days left to quote
04Read the opportunity

Know the job before you quote

Each request shows the event date, location, guest numbers and the organiser's requirements, with a countdown to the quote deadline. Papohapo's commission for that request is shown up front, so you can price with confidence.

  • Event details
  • Requirements checklist
  • Quote deadline
  • Commission shown up front
Request for quotation with event details, days left to quote and the Papohapo commission for the request
05Send your quote

A guided quote, in your own words

The quote wizard walks you through the organiser's questions one step at a time: availability, capacity, each service, logistics and your total price. Submit early: a request can close as soon as the organiser picks a provider.

AvailabilityServicesLogisticsPriceSubmit
Quote submission wizard with progress steps and a submit-early notice
06Get selected

Follow every quote as the organiser decides

Each quotation shows where it stands as the organiser compares offers, and becomes a sales order the moment an agreement is signed.

ReceivedUnder reviewShortlistedFinal selectionAgreement signed
A quotation that became a sales order, with its progress from received to agreement signed
07Sign the agreement

Clear terms, signed online by both sides

When you're selected, the organiser prepares a service agreement from your quote. Review it, suggest changes if something isn't right, then sign online. Once both sides sign, the terms are locked, and you'll get reminders if a signature is waiting.

DraftUnder reviewChangesReady to signSigned
A signed service agreement with event date, venue, agreed total and its signing progress
08Deliver & get paid

Know what's paid, what's next and when

Every agreement carries its payment schedule, from deposit to balance. When payments are handled by Papohapo, each payment is billed on its due date and paid to you once the organiser approves it. When the organiser pays you directly, you both track it in the same place.

  • Payment schedule
  • Deposit and balance
  • Next payment
  • Purchase orders and bills
Payment schedule and payment progress: agreed value, paid, next payment and Papohapo commission

Be easy to book

Packages and availability that work while you sleep

Service packages

Offer ready-priced packages

Bundle what you do best with a base price, what's included, add-ons, guest capacity and hours. Organisers can request a package straight from your profile, and the request comes to you.

  • Price per event, hour, day or person
  • Inclusions and optional add-ons
  • Live after a quick Papohapo review
My Packages with live packages, prices and capacity

Availability

Keep your calendar current

Block the dates you're booked or unavailable. Organisers see an availability calendar on your profile, where every date you haven't blocked shows as available.

  • Mark dates booked or unavailable
  • Shown on your public profile
  • Fewer requests for dates you can't do
My Availability with dates marked available and unavailable

Your storefront

A profile organisers can trust

Your profile brings together your services, packages and prices, photos and video of your work, reviews, areas served, availability and your verification, with a Request a Quote button on every section.

  • Verification badge and level
  • Services and packages with prices
  • Portfolio gallery and video
  • Reviews from organisers
  • Counties served and availability
  • Agreements signed on Papohapo
A provider's Papohapo profile with verification, rating, services and portfolio

Simple, honest pricing

Free to join. Pay only when you win.

No subscriptions, listing fees or charges to quote. Papohapo earns a commission only on agreements you sign through the platform, and the rate for each request is shown before you quote.

  • Commission shown on every request (10% unless the request says otherwise)
  • Payments handled by Papohapo: deducted from each payment to you
  • Organiser pays you directly: invoiced to you separately
  • Purchase orders, bills and invoices in your account
FreeCreate your profileServices, areas, portfolio and packages.
FreeQuote on requestsAs many as you like, whenever it suits you.
Commission appliesWin the jobOnly once the agreement is signed.
YoursDeliver & get paidFollow every payment in one place.

Why providers switch

Less chasing. More booked events.

The usual way

  • Leads scattered across calls and WhatsApp
  • Requests with no budget or details
  • Quotes lost in long threads
  • Verbal agreements and changing terms
  • Chasing deposits and balances
  • No record of what you've delivered

With Papohapo

  • Every opportunity on one board
  • Requests with dates, guests and requirements
  • Every quote and its stage in one list
  • Signed agreements with locked terms
  • A payment schedule for every job
  • A track record that builds your profile

On the move

Run your business from your phone

Every screen works on your phone, so you can check new requests, read an opportunity and quote between jobs.

Provider Centre on a phone
Provider CentreYour day at a glance
Open requests on a phone
Open requestsMatching work first
A request for quotation on a phone
Each opportunityDetails, deadline, commission

Provider Partner Programme

Earn from the providers you bring with you

Every Papohapo provider gets a referral code. Introduce the caterers, photographers, DJs and décor teams you already work with, and earn a share of Papohapo's commission when they're booked. It never costs them or their clients anything.

20%
Providers you introduceof Papohapo's commission on their bookings
7.5%
Introduced by your introductionsone level further
2.5%
The level after thatthree levels in total
M-Pesa
Withdrawals from KES 50024 months at the full rate, tracked in your Partner Hub

Getting started

What happens after you join?

  1. Create your account

    Sign up as a service provider.

  2. Build your profile

    Services, areas, photos and terms.

  3. Get verified

    Submit your documents for review.

  4. Add packages

    Ready-priced offers to book.

  5. Quote on requests

    Start with the ones that match.

  6. Win & deliver

    Sign, deliver and get paid.

Join as a Service Provider — Free
  • Free to join
  • Free to quote
  • Commission only when you win

Good questions

Questions providers ask us

Our provider help centre has step-by-step guides for every screen, or you can talk to our team.

Does it cost anything to join or quote?

No. Creating your profile, adding packages, browsing requests and sending quotes are free. Papohapo earns a commission only on agreements you sign through the platform.

How much commission does Papohapo charge?

The commission is set for each request and shown on the request before you quote, so you always know it in advance. It's 10% unless the request shows a different rate, and it applies only when you win and the agreement is signed.

How do I find requests to quote?

When a new request matches your service categories and the counties you cover, we email you straight away with the details and a link to quote. You can pause these alerts from your Provider Centre. Every open request is also on the Open Requests board, matching ones first, and requests for your packages come straight to you.

Can I quote before I'm verified?

Yes. You can quote while your verification is in progress; organisers see your current verification status on your profile. Getting verified adds the Papohapo Verified badge to your profile and packages.

What does verification involve?

Level 1 checks your identity: your ID with a matching selfie, a verified mobile number, an M-Pesa name match and your KRA PIN. Registered businesses can go further with their registration documents, and Papohapo Trusted is earned through completed agreements and strong ratings.

How does the organiser choose a provider?

The organiser compares the quotes for a request, shortlists and makes a final selection. You can follow each of your quotes from received to agreement signed under My Quotations.

What happens when I'm selected?

The organiser prepares a service agreement from your quote. You review it, suggest changes if needed, and both sides sign online. Once both have signed, the terms are locked and the payment schedule starts.

How do I get paid?

Each agreement has a payment schedule. When payments are handled by Papohapo, each payment is billed on its due date and paid to you once the organiser approves it, with the commission deducted. When the organiser pays you directly, the commission is invoiced to you separately. Your purchase orders, bills and invoices are in your account.

Can I offer ready-priced packages?

Yes. Create packages with a base price, inclusions, add-ons, capacity and hours. They go live after a quick review, and organisers can request them straight from your profile.

What if I'm not available on a date?

Block the date in My Availability. Your profile calendar then shows it as unavailable or booked, and you only quote on the requests that suit your schedule.

Can I earn by referring other providers?

Yes. Through the Provider Partner Programme you earn a share of Papohapo's commission on bookings won by providers you introduce, with M-Pesa withdrawals from KES 500.

Your next client is planning an event right now

Put your business where Kenyan organisers plan, compare and book, and run every job from request to payment in one place.

  • Free to join
  • Free to quote
  • Commission only when you win
Why providers join: Become a service providerPlanning an event? See how organisers use Papohapo