Clients sometimes change the date or cancel late. How do you set your deposit and cancellation terms so both sides feel it is fair?
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Put the terms in writing before any money moves: the deposit amount and what it covers, when balances are due, and what happens if the date changes or the event is cancelled at different points before the day. On Papohapo, these terms sit in the service agreement both sides review and sign, and payments are tracked against it.
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